Delivery

Dispatch & Delivery

Dispatch

We aim to dispatch all orders within 48 hours, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times should be used as a guide only and commence from the day of dispatch. Anya Hindmarch is not responsible for delays caused by customs clearance.

US Delivery

We offer complimentary express DHL delivery to the USA. Orders are dispatched within 2 business days and are normally delivered within 3-5 days. Someone will need to be available to sign for your order, otherwise it will be kept by DHL so that you can arrange redelivery. Please note that there may be a slight delay during the sale period. Please note that US orders can occasionally be delayed at customs and DHL may need to contact you for your IRS number to release your goods.

Tracking

Once your order has been dispatched you will receive an email with your tracking code, so that you can monitor your delivery until it arrives with you.

Packaging

All of our bags come packaged in a protective Anya Hindmarch dust bag. Canvas bags, wash bags and small leather goods will arrive in tissue paper and our signature presentation box.

Taxes & duties

If you are ordering for delivery outside the EU, we will remove VAT from the price automatically. We also provide a delivery duty paid (DDP) service for the following countries. This means all relevant local taxes and duties will be included in your order total, shown as a separate line.

Countries covered by DDP service:

  • Algeria
  • Andorra
  • Argentina
  • Australia
  • Bahrain
  • Bangladesh
  • Belarus
  • Bolivia
  • Bosnia-Herzegovina
  • Botswana
  • Brazil
  • Brunei
  • Burundi
  • Cambodia
  • Canada
  • Chile
  • China
  • Colombia
  • Costa Rica
  • Croatia
  • Dominican Republic
  • Ecuador
  • Egypt
  • El Salvador
  • French Guayana
  • Guadeloupe
  • Guatemala
  • Guernsey
  • Honduras
  • Hong Kong
  • Iceland
  • Indonesia
  • Iran
  • Isle of Man
  • Israel
  • Japan
  • Jersey
  • Jordan
  • Kazakhstan
  • Kenya
  • Kuwait
  • Laos
  • Lesotho
  • Liechtenstein
  • Macau
  • Malaysia
  • Maldives
  • Martinique
  • Mayotte
  • Mexico
  • Monaco
  • Morocco
  • Myanmar
  • Namibia
  • New Zealand
  • Nicaragua
  • Nigeria
  • Norway
  • Oman
  • Pakistan
  • Panama
  • Paraguay
  • Peru
  • Philipines
  • Puerto Rico
  • Qatar
  • Reunion
  • Saint Martin
  • San Marino
  • Saudi Arabia
  • Serbia
  • Singapore
  • South Africa
  • South Korea
  • Sri Lanka
  • St Kitts & Nevis
  • Swaziland
  • Switzerland
  • Taiwan
  • Tanzania
  • Thailand
  • Turkey
  • Uganda
  • Ukraine
  • United Arab Emirates
  • Uruguay
  • USA
  • Venezuela
  • Vietnam

Please note that orders to countries not on this list may be subject to local taxes and duties on arrival, and that these are the responsibility of the customer.