Dispatch & Delivery

Dispatch

We aim to dispatch all orders within 2-3 days, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times should be used as a guide only and commence from the day of dispatch. Anya Hindmarch is not responsible for delays caused by customs clearance.

UK Delivery

Enjoy complimentary delivery on orders over £200

Delivery on orders under £150: £5

Orders are dispatched within 2 business days and are normally delivered the next business day between 9am and 5pm. Someone will need to be available to sign for your order, otherwise it will be kept by the courier so that you can rearrange delivery. If you would prefer not to sign the scanner or paper upon delivery, the courier may leave the shipment and enter a full name as proof of delivery. Please note that there may be a slight delay during the sale period.

International Delivery

Delivery within Europe (excluding UK) costs £20.
Delivery to mainland China, Hong Kong SAR of China, Japan, Malaysia, Philippines, Singapore, South Korea, North Korea and Thailand costs £55 and is subject to duties and taxes, see below.
Delivery to Rest of The World costs £30 and is subject to duties and taxes, see below.
Orders for delivery to Europe or the USA will take 3-5 business days, while deliveries to other international countries will take up to 7 business days.

Bespoke Delivery

Bespoke delivery times are shown on the individual product page. Any delivery dates or order deadlines shown on the Anya Hindmarch website are only a guide to help you receive your Bespoke purchases on time. Please consider local public holidays or delivery restrictions that may impact your delivery time.

Fulfillment Locations

Our orders are fulfilled from a number of locations within the UK and Italy. DHL may reference the name Kostelia when our orders are sent from our Italian warehouse.

Tracking

Once your order has been dispatched you will receive an email with your tracking code, so that you can monitor your delivery until it arrives with you.

Packaging

All of our bags come packaged in a protective Anya Hindmarch dust bag. Canvas bags, wash bags and small leather goods will arrive in tissue paper and our signature presentation box. Candles will be wrapped in bubble wrap for protection and will arrive in our signature packaging.

Taxes & Duties

If you are ordering for delivery outside the EU, we will remove VAT from the price automatically. We also provide a delivery duty paid (DDP) service for the following countries. This means all relevant local taxes and duties will be included in your order total, shown as a separate line.

Countries covered by DDP service:

Algeria	Andora	Argentina	Australia
Bahrain	Bangladesh	Belarus	Bolivia
Bosnia-Herzegovina	Botswana	Brazil	Brunei
Burundi	Cambodia	Canada	Chile
China	Colombia	Costa Rica	Croatia
Dominican Republic	Ecuador	Egypt	El Salvador
French Guayana	Guadeloupe	Guatemala	Guernsey
Honduras	Hong Kong	Iceland	Indonesia
Iran	Isle of Man	Israel	Japan
Jersey	Jordan	Kazakhstan	Kenya
Kuwait	Laos	Lesotho	Liechtenstein
Macau	Malaysia	Maldives	Martinique
Mayotte	Mexico	Monaco	Morocco
Myanmar	Namibia	New Zealand	Nicaragua
Nigeria	Norway	Oman	Pakistan
Panama	Paraguay	Peru	Philipines
Puerto Rico	Qatar	Reunion	Saint Martin
San Marino	Saudi Arabia	Serbia	Singapore
South Africa	South Korea	Sri Lanka	St Kitts & Nevis
Swaziland	Switzerland	Taiwan	Tanzania
Thailand	Turkey	Uganda	Ukraine
United Arab Emirates	Uruguay	USA	Venezuela
Vietnam