Dispatch & Delivery
Deliveries to the EU are going ahead as planned, although may be subject to delay. Please be assured that prices will not change and all orders are sent Delivery Duty Paid to the EU and Internationally. For new information on EU returns, please visit our returns page here.
We aim to dispatch all orders within 2-3 days, although there may be a slight delay during exceptionally busy periods such as our seasonal sales. Estimated delivery times should be used as a guide only and commence from the day of dispatch. Anya Hindmarch is not responsible for delays caused by customs clearance.
Enjoy complimentary delivery on orders over $200
Delivery on orders under $200 will be calculated at checkout.
Delivery will take 3-5 business days. Someone will need to be available to sign for your order, otherwise it will be kept by the courier so that you can rearrange delivery. If you would prefer not to sign the scanner or paper upon delivery, the courier may leave the shipment and enter a full name as proof of delivery. Please note that there may be a slight delay during the sale period.
Bespoke delivery times are shown on the individual product page. Any delivery dates or order deadlines shown on the Anya Hindmarch website are only a guide to help you receive your Bespoke purchases on time. Please consider local public holidays or delivery restrictions that may impact your delivery time.
TrackingOnce your order has been dispatched you will receive an email with your tracking code, so that you can monitor your delivery until it arrives with you.
All of our bags come packaged in a protective Anya Hindmarch dust bag. Canvas bags, wash bags and small leather goods will arrive in tissue paper and our signature presentation box. Candles will be wrapped in bubble wrap for protection and will arrive in our signature packaging.
Taxes & Duties
If you are ordering for delivery outside the EU, we will remove VAT from the price automatically. We also provide a delivery duty paid (DDP) service for the following countries. This means all relevant local taxes and duties will be included in your order total, shown as a separate line.
Countries covered by DDP service:
|Dominican Republic||Ecuador||Egypt||El Salvador|
|Iran||Isle of Man||Israel||Japan|
|Puerto Rico||Qatar||Reunion||Saint Martin|
|San Marino||Saudi Arabia||Serbia||Singapore|
|South Africa||South Korea||Sri Lanka||St Kitts & Nevis|
|United Arab Emirates||Uruguay||USA||Venezuela|