Dispatch & Delivery
Shipping:
|
Region |
Delivery Time |
Price |
Free Shipping |
|
UK (Standard) |
3–5 working days |
£5 |
Complimentary over £200 |
|
UK (Express) |
1–2 working days - Order before Midday |
£8 |
|
|
USA |
3–5 working days |
$30 |
Complimentary over $300 |
|
EU |
3–5 working days |
€25 |
Complimentary over €250 |
|
Channel Islands |
5–7 working days |
£20 |
|
|
Rest of World |
5–7 working days |
£55 |
|
Universal Bags:
|
Region |
Delivery Time |
Price |
|
UK |
5–15 working days |
£8 |
|
EU |
5–15 working days |
€12 |
|
International |
5–15 working days |
£12.50 |
Delivery
All orders are shipped via DHL tracked service.
Universal Bags are shipped with DPD.
You will receive tracking details once your order has been dispatched within 48 hours.
Delivery times vary by destination and are shown above.
Duties & Taxes
Duties and taxes are calculated at checkout.
For most destinations, these are included in your order total (DDP).
Where not included, charges are payable on delivery.
Additional Information
- A signature may be required upon delivery
- We are unable to ship to PO boxes
- Some items may have shipping restrictions depending on destination
- Orders may be fulfilled from the UK or Italy
- Delivery options cannot be amended after purchase; however, you may be able to update your delivery preferences via DHL On Demand Delivery (ODD) using your tracking number
Product Notes
- Bespoke & personalised items: Express delivery is available on mainline items only and not bespoke and personalised items. Stated lead times will still apply to bespoke and personalised items even if express delivery is selected at checkout.
- Universal Bags: shipped separately, excluded from delivery promotions, All orders will be shipped on a DAP (Delivered at Place) service. Please note you will be responsible for any additional charges at customs, including VAT and import taxes.